My brand new car had the worst weekend. On Friday, an old geezer in a huge pick up truck (parked next to mine) 'forgot' he had his snow plow on (he was also exiting a liquor store) and when he backed out, scraped the passenger side of my ride completely. While freaking out-I did get his insurance. On Saturday night, my car hit a horrible pothole and the BRAND NEW passenger tire blew out. completely. I called the Hyundai roadside assistance-free with my new purchase-and asked for help. The tow truck came and asked for the spare. THERE ARE NO SPARES IN NEW HYUNDAIs. What. So, the tow truck put the car on the flat bed and towed it to the dealership-where I thought I would get a deal since its under 900 miles. Then, the real tow truck called me. Apparently, my tow had been "sniped." After witnessing two tow truck drivers fight, fearing for my life (I am a small 23 year old woman, with no pepper spray, in a tow truck) and having my best friend speed like a demon to pick me up at the dealership-my problems werent over. I was stranded all Sunday without a vehicle.
Then on Monday, the dealership calls- NO HELP, $165 for a new tire. And re-alignment-$30. Ready at 1 pm. When I arrived, the dealership had no good information on what I should do for the huge scratch, laughed at me, and gave me a car with mud and dirt allll over it.
I freaked out. I screamed that they better clean my interior. The attendants, frightened and speechless, got out cleaning supplies while giving me a dirty look. I drove away very disappointed to say the least.
I will be calling Ron Marhofer no doubt to give customer service a piece of my mind.
A note to dealerships and service garages=when a customer has had a traumatic experience with an expensive new vehicle that they purchased from you recently, your roadside assistance was awful, your service station laughed at you, and your brand new cars are worthless on a Saturday night ( I can change a tire on the road, no big deal), CLEAN INTERIOR ON THE DRIVER"S SIDE IS THE LEAST YOU CAN DO. If you need help putting paper floor mats in a vehicle, please click our ShopSaver Express link.
Bam! Rant is over.
Showing posts with label hyundai. Show all posts
Showing posts with label hyundai. Show all posts
Tuesday, February 25, 2014
Tuesday, January 28, 2014
We Love the Superbowl, and The Superbowl Loves Cars
Ahhhh, the Superbowl-what a great way to spend a Sunday amidst subzero weather-good luck boys! I figured I would make this Tuesday morning fun by visiting the Best Car Commercial of 2013, as well as the good ol' 2012. Hyundai, Volkswagen, and Chevrolet have already released teasers, enticing us to watch, but not good enough quality to post here. Guess I'll have to wait until next week!!!
2013 Audi R8
2013 Hyundai Sante Fe
2012 Chevrolet
Can't wait to see the 2014 commercials!!!! Got any better? Post please!
2013 Audi R8
2012 Suzuki
Can't wait to see the 2014 commercials!!!! Got any better? Post please!
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